Privacy Policy

Brandivine (“we”, “us”, “our”) is committed to protecting the privacy of personal information collected through this website (brandivine.au) and in the course of providing brand strategy services. This Privacy Policy describes how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect

We collect personal information that you provide directly to us, including your name, email address, phone number, business name, and any other information you choose to share when you contact us, request the Brand Story Compass diagnostic, book a discovery conversation, or engage our services. We also collect technical information automatically when you visit our website, including IP address, browser type, pages viewed, and referring URLs.

How we use your information

We use personal information to respond to enquiries, deliver requested resources, provide the services you engage us for, send our quarterly letter (only with your express opt-in), improve our website, and comply with legal obligations. We do not sell or rent personal information to third parties.

How we store and protect your information

Personal information is stored on secure servers and in cloud-based platforms used in the course of business operations (including email and CRM systems). We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Cookies and analytics

This website uses cookies to improve user experience and may use analytics services (such as Google Analytics) to understand how visitors use the site. You can disable cookies via your browser settings.

Your rights

You may request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information, or withdraw consent for marketing communications at any time by emailing collaboration@brandivine.au.

Contact

For privacy-related enquiries, contact Litsa Barberoglou at collaboration@brandivine.au. If you have a complaint about how we handle personal information, you may also contact the Office of the Australian Information Commissioner (OAIC).

This Privacy Policy is reviewed periodically and may be updated. Last updated: June 2026.